Owing to multiple environmental changes, many residents in Singapore are seeing challenging pest infestations in their properties. Many residential pest infestations can no longer be controlled without intervention from the professionals. Unfortunately, many homeowners don’t know the first thing about assessing the credibility of firms offering pest control services in the region. There are dozens of so-called “expert pest control consultants” operating across the country promising services they can’t deliver. So, how do you go about identifying the best companies to hire? Well, after a bit of research, we’ve come up with 6 top tips to help you hire the best providers.
- Choose experienced firms.
Just about every field of practice requires years of experience to deliver the best services. You take a big risk if you buy services from a new startup, even if the company offers extremely discounted prices. So, it’s advised to check out how many years the company has been in operation, suggests John Bonney of Pest Alert, a Mudgee pest control business in Australia. Ask how they train new employees and retain experienced staff.
- Investigate the company’s reputation.
What do people who have used the pest control business in the past have to say about their operation? Are all customer reviews and ratings positive? It would be foolish to rely on the marketing material produced by the company to tell you anything about the reality of the quality of their services. It can also be advisable to request customer references from the company, so you can verify their reputation in the pest control field.
- Only hire companies that offer high-quality work and value for money.
Your goal is to find a company that can offer high-quality services at competitive rates. The amount you are charged should align with the quality of work carried out. Furthermore, to ensure you are accessing the most affordable rates, you need to compare a business’s rates to those of other providers in the area. If the company wants you to agree to a long term contract, be sure you negotiate a considerable discount. Can the company provide you with any sort of guarantee? What are the limitations of the guarantee?
- Opt for firms with good customer relations.
Great businesses are always prepared to go above and beyond to meet a customer’s requirements. The company you hire should be willing to address any issues and treat your concerns with understanding and respect. There are many issues that you might need clarifying, like the type of pests, the degree of infestations, the chances of reinfection, etc.
- Ask about the safety measures implemented.
Pest control agents can be incredibly toxic and poisonous to humans. All companies offering pest control services should be able to put their customers at ease by explaining the safety precaution they take to eliminate exposure to toxic agents by members of the household, including any pets. Furthermore, you should ask what sort of measures the company takes to minimize the environmental impact of any potent pesticides they use.
- Look at the qualification held by the business’s workers.
Pest control work requires skilled professionals. While some people wrongly believe that anyone can sell pest control services without undergoing any sort of training, Singapore’s government agencies expect all those carrying out such work to hold some qualifications. All pest control technicians should undergo training and have certified certificates. As a paying customer, before buying services from any company you should take steps to verify that those carrying out the work in your property are suitably qualified. You can look up a business’s registration with the relevant government regulatory authorities for peace of mind.